Click here to reset your password or unlock your account

Introduction

You can use this service to:

• Reset your password
  If you have for gotten your password you can reset it and then log back into your account.
  Click here for password reset instructions.
• Unlock your account
  If you know your password but still cannot log on, your account may be locked. This may happen if you have tried to log on too many times with an incorrect password. You can unlock your account yourself.
  Click here for password unlock instructions.

Registration

An office phone or mobile phone is used to verify you before you can reset your password. Click here to set or update this information. You must perform the registration in order to complete a reset!

NOTE: You can safely enter a private mobile number. The phone number can only be seen and updated by you, it will not be used or stored in any other system than the password management system. The phone number will not be visible or searchable by anyone else at Hempel. You will not be charged for text messages (SMS) or calls you receive while using the password management system.

Password requirements

Hempel IT security policy defines the following password requirements:

Your last 5 passwords are remembered and cannot be used.

Passwords must have a minimum length of fourteen (14) characters

Support

If you are experiencing problems with resetting your password, please contact Hempel IT Service Desk